Modification history
Release 2 | This version first released with CPP Property Services Training Package Release 11.0. Updated imported equivalent units of competency:
Refer to the Companion Volume Implementation Guide for clarification. |
Release 1 | This version first released with CPP Property Services Training Package Release 9.0. Supersedes and is equivalent to |
Qualification description
This qualification is for security supervisors and security business managers who may engage in sub-contracting arrangements for personnel and clients. Security supervisors lead teams to coordinate and implement a range of security operations and functions such as control room, monitoring centre, electronic security and guarding. Security business managers coordinate security manpower and services to clients while operating under complex regulatory and contracting arrangements.
Occupational titles may include:
- control room manager
- event security supervisor
- monitoring centre manager
- security business manager
- security operations supervisor
- technical security manager.
Legislative, regulatory or certification requirements apply in some states and territories to the provision of advice on security solutions, strategies, protocols and procedures. For further information, check with the relevant regulatory authority.
Entry requirements
There are no entry requirements for this qualification.
Packaging rules
To achieve this qualification, competency must be demonstrated in:
- 12 units of competency
- 4 core units
- 8 elective units.
Electives are to be chosen as follows:
- all units within Group A or all units within Group B
- up to 4 units within Groups A, B or C not already selected
- an elective unit may be selected from Group D or from any training package, as long as it contributes to a valid, industry-supported vocational outcome and maintains the AQF level of this qualification.
| Core units | |
|---|---|
Manage work health and safety in the security work environment | |
Assess and advise on client security needs | |
Facilitate security operations briefing and debriefing processes | |
Establish and implement ethics and governance arrangements for security businesses | |
| Elective units | |
| Group A: Business management | |
Establish legal and risk management requirements of new business ventures | |
Coordinate recruitment and onboarding | |
Coordinate business resources | |
Implement contracting arrangements for security businesses | |
| Group B: Supervision | |
Lead effective workplace relationships | |
Lead team effectiveness | |
Develop personal work priorities | |
Supervise security operations | |
| Group C: Specialist | |
Undertake case management of investigations | |
Assess and prepare security tender submissions | |
Interpret electronic information from advanced technology security systems | |
Manage monitoring centre operations | |
Manage field staff activity and incident response from control room | |
Commission and decommission networked security systems | |
Maintain networked security systems | |
Install networked security systems | |
Design security system configurations and specifications | |
Program and configure networked security systems | |
Diagnose faults in networked security systems | |
Advise on advanced technology security systems to meet client needs | |
Develop standard operating procedures for advanced technology security systems | |
| Group D: General | |
Plan finances for new business ventures | |
Report on financial activity | |
Support employee and industrial relations | |
Promote innovation in a team environment | |
Maintain and implement digital technology | |
Implement customer service strategies | |
Develop personal work priorities | |
Implement continuous improvement | |
Undertake compliance audits | |
