Modification history
Not applicable.
Qualification description
This qualification reflects the role of senior managers and small business owners of personal services businesses. They are responsible for coordinating the day-to-day operation of the business and for planning, monitoring and evaluating the work of the team. Salon managers also operate with significant autonomy to make strategic business management decisions.
This qualification provides a pathway to work as a salon manager in any type of personal service business including hairdressing or beauty salons, barber shops and spas.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Entry requirements
There are no entry requirements for this qualification.
Packaging rules
10 units must be completed:
- 7 core units
- 3 elective units, consisting of:
- 2 units from the list below
- 1 unit from the list below, elsewhere in the SHB Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
| Core units | |
|---|---|
Review human resource functions | |
Manage recruitment selection and induction processes | |
Develop workplace policy and procedures for sustainability | |
Lead teams in a personal services environment | |
Manage treatment services and sales delivery | |
Promote a personal services business | |
Provide a safe work environment | |
| Elective units | |
| Franchising | |
Manage compliance with franchisee obligations and legislative requirements | |
Establish a franchise | |
Manage relationship with franchisor | |
Manage a multiple-site franchise | |
| Management | |
Manage people performance | |
Plan small business finances | |
Market the small business | |
Undertake small business planning | |
Manage small business finances | |
Manage personal, family, cultural and business obligations | |
Build and maintain relationships with small business stakeholders | |
Manage personal work priorities and professional development | |
Develop a product and service range | |
| Training, learning and development | |
Develop a workplace learning environment | |
Provide work skill instruction | |
Plan, organise and facilitate learning in the workplace | |
